Contact Us

Pre-Sales Enquiries

Please contact our Sales Team at sales@fireplaceworld.co.uk

or telephone on 0844 8809 340, during times:

Fireplace World
  Mon Tue Wed Thu Fri Sat Sun
From 09:00 09:00 09:00 09:00 09:00 09:00 10:00
To 21:00 21:00 21:00 21:00 18:00 17:30 16:00

Post-Sales Enquiries

Please contact our Customer Support Team at customer.support@fireplaceworld.co.uk

or telephone on 0844 8809 301, during times:

Fireplace World
  Mon Tue Wed Thu Fri Sat Sun
From 09:00 09:00 09:00 09:00 09:00   -   -
To 17:00 17:00 17:00 17:00 17:00   -   -

Service Levels

We constantly strive to improve our levels of service to all our customers.
Our current targets are