Need Help?


Check out our Help & Advice page for FAQ's and all the info, tools and guides you need. You can also Track Your Order below and if you want to have a read through our Love it or Return it Guarantee then all the info is at your finger tips below.


questions & answers...


So you are wanting to place an order but unsure about something? Maybe you've already placed your order and you need some clarity? Fear not we have it all covered within our FAQs section.


Contact us:


Email:
customer.support@fireplaceworld.co.uk

Live Chat:
Bottom right corner of the screen.

Call Back Request:*
Click here

Please Note: Call back requests are only available during the hours noted below:

Monday to Friday: 9am - 5pm 
 

operating times:


Monday - Friday: 9am - 5pm / 6pm - 8pm
Saturday: 12pm - 4pm
Sun: 12pm - 4pm

UK Bank Holidays: Closed

SOCIAL MEDIA:


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Watch us on YouTube

Marketing Enquiries:


Email:
enquiries@fireplaceworld.co.uk

Post:
Fireplace World Head Office
Fired Up Buildings
St Thomas Road
Huddersfield
United Kingdom
HD1 3LF