Seen an Adam product cheaper? We guarantee to beat any price you find online!

At Fireplace World we check our prices regularly, and we're confident that we offer you the very best value. That's why, if you find an Adam branded product cheaper anywhere else, we guarantee to beat the price. On top of that, if you have already purchased an Adam product from us and then see it cheaper anywhere else, we'll still beat the price and refund you the difference!

Terms of price match 

Item is in stock (both with Fireplace World and the other retailer)

Item is not on a special offer or promotion

Delivery service is the same*

How to take advantage

If you haven't purchased, then please provide us with the following details:

  • The Fireplace World product code of the item you want us to match
  • The web address of the product on the competitor's site
  • The full delivery address to where the item will be delivered to including the postal code

If you have purchased, then please provide us with the following details:

  • Your sales order reference number (This can be found on your order confirmation email)
  • Your full delivery address and postal code to where your order was delivered to
  • The web address of the product on the competitor's site

Terms & Conditions

  • Our price match guarantee is valid for Adam branded products only.

  • We do not price match any other branded products such as: Dimplex, Flavel, Valor, Crystal Fires, Carron, Robinson Willey, Burley, Nu Flame, Sirocco, Kidde and Gardeco

  • We do not match the price of any item(s) that are being sold on auction sites, such as eBay

  • All price match requests must be submitted in writing to customer.support@fireplaceworld.co.uk. The email subject must state: Price Match Request. You will then receive a response from our customer support team within 48hrs.

  • *The item(s) to be price matched must be provided on a comparable delivery service - eg. next day delivery
  • The item(s) to be price matched must be identical in appearance and function. (Previous generation, version, and second hand products cannot be compared)
  • The item(s) to be price matched must not be on any kind of special offer or feature as part of a promotion
  • The total price of the item(s) to be price matched must be inclusive of all additional charges (including, but not limited to, delivery and applicable card charges)
  • The total price of the item(s) to be price matched must be inclusive of all applicable taxes and supplementary charges (including, but not limited to, VAT and finance fees)
  • The item(s) to be price matched must be in stock and available for delivery both by Fireplace World and by the alternative provider
  • If you have already purchased, our price match guarantee is valid for fourteen (14) days from the day that you place your order. You must notify us within that time period in order to take advantage of this guarantee
  • In the event that a refund is due, this will be processed within fourteen (14) days and will be paid back via the same payment method
  • All price matches wil be bound under our full Terms and Conditions
  • Click here to view our full Terms and Conditions.