Testimonials



"Kept me well informed ref delivery and delivered on time and without any fuss"

A Google Certified Shop Customer
"The service from this online company was like walking into your local shop you have been using all of your life. Second to none."

A Google Certified Shop Customer
"A very pleasant and pain free experience, no complaints what so ever"

A Google Certified Shop Customer
"Good quality product, easy to order, great value for money, first class delivery and service. 10 out of 10"

A Google Certified Shop Customer
"A stunning fireplace, well packaged, no marks or scuffs. And the price was fantastic, I think it was worth twice what I paid"

Jim - A Google Certified Shop Customer
"One of the best online shopping experiences I've had, excellent from beginning to end"

A Google Certified Shop Customer
"Your firm's customer service has been nothing but the highest standard possible. "

Luke Thomas











We ordered a fire and surround. Both arrived within a few days and we were advised by email when the expected delivery would be. The fire is better than it looks on the website and we are very pleased with it. Very good service, would definitely recommend this company.

A Google Certified Shop Customer
Good selection of fires and fireplaces. Straight forward ordering process. Communication on order progress was useful. Carrier provided 1 hour delivery slot and delivered to that time. Product arrived undamaged and all the pieces were included.

A Google Certified Shop Customer
We bought the stone Sahara beige fireplace. It is beautiful and easy to assemble. It makes the room look really grand. Quick delivery and polite delivery men. Well done! Would definitely recommend.

A Google Certified Shop Customer





Can't think of anything negative to say. Fire place is great and really good vaue for money. Everyone ay it looks fantastic. Delivered within 5 days of order with no problems and lots of commuication.

Mr Hill
Delivered today and thrilled with my fireplace. Don't hesitate to purchase one if you want something special.

DW
I was given a time slot from 11.21am - 12.21pm and the delivery arrived at 11.23am, fantastic service, the fireplace is beautiful. Driver was extremely helpful and brought parcel up one flight of stairs to my flat. Very good service and highly recommended.

A Google Certified Shop Customer





I am delighted with this fire.It is a brilliant focal point.The flame effect is very good and with the coals glowing it makes you feel warm even without the heat on! Delivery was very quick and the two man team placed it exactly where I wanted it.I would definitely recommend.

Marion O'Donoghue
Very happy with my fire it looks beautiful in my lounge came when it said it would and was placed exactly where I wanted it and they even took all the packaging away one very happy customer.


A Google Certified Shop Customer
Your firm's customer service has been nothing but the highest standard possible. I would recommend you to anyone! Thanks again.

Luke Thomas







Website easy to navigate. T&C's understandable, quick delivery at no charge. Product is what was stated. Would definitely do business with this company again.

A Google Certified Shop Customer
It has arrived already! What amazing service you have all provided, and I love the fireplace as well.

Helen Van Roose
I placed an order from you for a electric fire and I just wanted to thank you very much for a wonderful fireplace at a great price and superb service and delivery. I am delighted with the fire - it looks beautiful in my lounge and I just wanted to say a big thank you!

Denise Savidge







I cannot praise your company enough. The service is second to none. All the staff that I have dealt with are so polite and helpful. I will tell everyone of your fabulous service.

Elaine Sewell
Ordered a fret and a surround to upgrade my fire. It looks first class, as was your service from start to finish. Thank you.

Ivor lee
I just wanted to thank you for all your help - my lovely fire which arrived 9am yesterday. I’m very pleased with your products, prices and services.

Diane Medhurst







Simply to say the biggest thank you for your help and guidance. Oh, just oh, that all companies had such an excellent customer support service.

Paul Dickenson
Thank you for all your help. I am having a new fire and am over the moon! A very happy customer. Again, thanks for your help.

Ken Thomas
Thank you for the excellent and pleasant customer service that you and the whole team have given to me. It is such a change to be treated well by email and over the telephone. I will certainly use this company again.

Paul Dickenson