At Fireplace World we offer a fast and reliable delivery service to all maninland UK addresses and we want to ensure that you have your dream fire or fireplace delivered in time for the festive season. Below we have outlined the dates and provided some information which will help you place your order in time for the big day.

 


Delivery Service Carrier Type of Product Final Cut-Off Date
Next Day Delivery DHL / UPS / XDP Inset, freestanding fires & stoves, self-assembled fireplaces & suites 2pm, Wednesday 20th December 2023
Two-Man Delivery
FUD
Domestic Distribution
Pallet Network (Kerbside)
Marble fireplaces, suites, hearths & back panels
Media wall fires and fully assembled fireplace & suites
Pre-built media wall packages.
2pm, Friday 1st December 2023
2pm, Friday 1st December 2023
2pm, Monday 18th December 2023



 

What if I miss my pre-Christmas delivery?

If you do miss your delivery the carrier will either leave a 'Sorry We Missed You' card for you to contact them or send you a text/email to rearrange the delivery, however the carrier will either re-attempt delivery on the next available working day or contact you to rearrange a new delivery date. The full and regular delivery service will resume from Tuesday 2nd January 2024.


 

Pre-Christmas Delivery Terms & Conditions:

1: The product list is for illustration purposes only. The delivery type required for each product is clearly displayed on the individual product page. Please check the delivery type before placing your order to avoid disappointment, and contact us via email, live chat or request a call-back if you require further clarification.
2: The final cut-off date is for mainland UK only. Last order date for outlying areas highlighted in our
Delivery Information will be 2pm, Friday 1st December 2022.
3: Pre-Christmas delivery is subject to acceptance of the first delivery time and date offered by the carrier, and the contact detals provided at the time of order such as telephone number and email address being correct and with the customer being contactable on them. We accept no responsibility for failed deliveries before Christmas if the delivery slot offered is refused by the customer, or if the carrier is unable to contact the customer on the details provided with the order.
4: For any orders that are delivered via our FUD service is subject to availablilly of drivers within your area and subject to acceptance of the first delivery date offered by the delivery planner co-ordinator. The contact detals such as telephone number and email address supplied with the order must be correct with the customer being contactable on them. We accept no responsibility for failed deliveries before Christmas if the delivery slot offered is refused by the customer, or if the delivery planner is unable to contact the customer via the details provided.
5: Pre-Christmas delivery is subject to the item being in stock. Our stock levels are clearly displayed on each individual product page, please check this before placing an order and
contact us if you require any clarification or further information.
6: All orders are subject to our full terms and conditions which can be seen
here.